• Partner with Account Managers / Directors for planning and execution of world-class site visits
• Partner with Senior Vice President & Chief Sales Officer for planning and execution of the Customer Advisory Board in-person meeting
• Develop tracking mechanism to report ROI on trade shows and world-class site visits
• Create sales presentations as needed for major bids
• Work alongside the Event & Communications Manager on trade shows, sales missions, and familiarization trips focusing on engagement with sales customers
• Manage and maintain the customer amenity program
• Partner with Senior Vice President & Chief Sales Officer and Sales Leadership on semi-annual sales team retreat
• Research and maintain communication with local intellectual capital to support major convention bids
• Maintain ongoing database of event organizers, industry professionals, and community stakeholders to attract new groups and secure long-term bookings
• Maintain customer testimonial library
• Work with destination development team to keep sales team apprised of infrastructure developments
• Coordinate and help facilitate sales internship program
• Conduct market research to identify emerging trends and industry changes
• Analyze benefits of third-party partnerships and identify new ways we can enhance and maximize partner offerings
• Collaborate with the Destination Experience team obtain and catalog pre-con and post-con meeting information.
• Assist sales team with Jupiter updates; particularly focusing on customer contact information
• Some evening entertainment and weekend work required for world-class site visits, Indy based customer events, and familiarization tours, including Memorial Day weekend for the Indy 500.
• Other tasks as assigned by the Managing Director of Sales Administration

• Bachelor’s degree is preferred
• Experience in the hospitality industry is preferred

• Stellar communication (written and verbal), negotiation, and sales skills.
• Ability to ask targeted questions and anticipate/understand customer needs; display strong customer relations skills.
• Ability to think strategically and creatively to effectively influence business opportunities.
• Knowledge of Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
• Knowledge and/or ability to learn data management tool.
• Ability to focus on details, handle multiple tasks, and remain highly organized in a fast-paced environment.
• Ability to think logically to troubleshoot and make recommendations for problems as identified.
• Ability to maintain a high energy level, take initiative, and work independently.
• Ability to be flexible and to handle multiple tasks simultaneously.
• Ability to safely operate a motor vehicle, be insured, and be in possession of a valid Indiana driver’s license.

• This position requires some physical activity, such as reaching, stooping, kneeling, crouching, and crawling; it requires occasional pushing, pulling, lifting, carrying, and moving (up to 15 pounds).
• Ability to sit for extended periods of time and to move intermittently throughout the workday.
• Ability to move in and between various facilities and handle exposure to inclement weather.
• Strong sensory skills, such as good eyesight, good hearing, and dexterity.
• Good speaking and listening skills.
• Ability to operate office equipment, including computers, copiers, fax machines, and phones.
• Ability to interact with others, both in person and through phone, e-mail, and written correspondence.

Visit Indy is an equal opportunity employer.  Accordingly, not only do we adhere to all applicable federal, state, and local laws pertaining to equal employment opportunity, but it is our firm policy to provide equal employment and advancement opportunities for all individuals regardless of race, religion, color, sex, national origin, sexual orientation, gender identity, age, disability, or any other legally protected category or characteristic. Hiring and promotion practices are performed without regard to the same.