Destination Experience Specialist, Conventions
Summary
| Title: | Destination Experience Specialist, Conventions |
|---|---|
| ID: | 1123 |
| Department: | Destination Experience |
| Job Status: | Full-Time |
| Location: | Indianapolis, IN |
Description
Destination Experience Specialist, Conventions
As Visit Indy, it's our job to promote the city of Indianapolis. And that job has never been easier, more energizing or more rewarding than it is right now. As an unprecedented level of cooperation between business and government boosts Indianapolis to a completely new level, we're reveling in the opportunity to show our city off. That's why we are searching for an organized, self-motivated, positive, proactive individual to join the team as a Destination Experience Specialist, Conventions.
OTHER FUNCTIONS
EDUCATION AND/OR EXPERIENCE
To perform this job successfully, an individual must have the following education and/or experience.
KNOWLEDGE, SKILLS, AND ABILITIES
The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. We will make reasonable accommodations to enable individuals with disabilities to perform these functions.
PHYSICAL DEMANDS
The physical demands described here are representative of those an individual must meet in order to successfully perform the essential functions of this job. We will make reasonable accommodations to enable individuals with disabilities to perform these functions.
Visit Indy is an equal opportunity employer. Accordingly, not only do we adhere to all applicable federal, state, and local laws pertaining to equal employment opportunity, but it is our firm policy to provide equal employment and advancement opportunities for all individuals regardless of race, religion, color, sex, national origin, sexual orientation, gender identity, age, disability, or any other legally protected category or characteristic. Hiring and promotion practices are performed without regard to the same.
As Visit Indy, it's our job to promote the city of Indianapolis. And that job has never been easier, more energizing or more rewarding than it is right now. As an unprecedented level of cooperation between business and government boosts Indianapolis to a completely new level, we're reveling in the opportunity to show our city off. That's why we are searching for an organized, self-motivated, positive, proactive individual to join the team as a Destination Experience Specialist, Conventions.
POSITION PURPOSE
The Destination Experience Specialist, Conventions is responsible for providing administrative support to the Destination Experience, Conventions department. All Visit Indy team members reflect the organization’s “3 Ps” culture – productive, positive, and progressive.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
To be successful in this role, an individual must be able to perform in a satisfactory manner the functions listed below. We will make reasonable accommodations to enable individuals with disabilities to perform these functions.
ESSENTIAL FUNCTIONS
The Destination Experience Specialist, Conventions is responsible for providing administrative support to the Destination Experience, Conventions department. All Visit Indy team members reflect the organization’s “3 Ps” culture – productive, positive, and progressive.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
To be successful in this role, an individual must be able to perform in a satisfactory manner the functions listed below. We will make reasonable accommodations to enable individuals with disabilities to perform these functions.
ESSENTIAL FUNCTIONS
- Administrative Support - Provide administrative support including typing and composing correspondence, assisting with pre-promote trip preparation, assisting with Welcome Reception coordination, assisting with post-convention follow-up, proofreading documents, filling out internal paperwork and forms and other miscellaneous tasks as directed by managers that will enhance their effectiveness and achievement of objectives.
- Site Visits - Typing the itinerary, making appointments, securing ground transportation, hotel accommodations, meal arrangements, amenity delivery and any corresponding documentation.
- Convention Resumes - Assist in the compilation, typing and distribution of convention resumes as directed. This includes managing and maintaining recipient list and adding all resumes to the appropriate account in proprietary CRM system.
- Account Maintenance - Assist in the maintenance of accounts by updating contact information, adding diary notes and documents and any other data that will enhance the accuracy and thoroughness of information maintained for each account.
OTHER FUNCTIONS
- Performs other duties as assigned, including the possibility of assisting with housing overflow
EDUCATION AND/OR EXPERIENCE
To perform this job successfully, an individual must have the following education and/or experience.
- Previous experience in hospitality industry preferred but not required
- Experience in administrative support preferred but not required
KNOWLEDGE, SKILLS, AND ABILITIES
The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. We will make reasonable accommodations to enable individuals with disabilities to perform these functions.
- Relation manager skills with the ability to support and manage multiple team members with various personalities concurrently.
- Proficient in time management skills with the ability to prioritize tasks and communicate regularly with quick turnarounds.
- Excellent verbal/written communication and interpersonal skills
- Highly organized with keen attention to detail
- Knowledge of Microsoft Office, including Word, Excel and Outlook
- Ability to focus on details, handle multiple tasks, and remain highly organized in a fast-paced environment
- Ability to perform duties with great accuracy
- Phone etiquette
- Ability to remain flexible and adjust to changing priorities
- Capability to problem solve
- Relationship and time management skills
- Self-motivation and strong initiative
- Ability to work well with others, as well as independently
- Team player
- Good judgment
- Dependable; reliable
PHYSICAL DEMANDS
The physical demands described here are representative of those an individual must meet in order to successfully perform the essential functions of this job. We will make reasonable accommodations to enable individuals with disabilities to perform these functions.
- This position requires some physical activity, such as reaching, stooping and kneeling; it requires occasional pushing, pulling, lifting, carrying, and moving (up to 15 pounds).
- Ability to sit for extended periods of time and to move intermittently throughout the workday.
- Ability to move in and between various facilities and handle exposure to inclement weather.
- Strong sensory skills, such as good eyesight, good hearing, and dexterity.
- Good speaking and listening skills.
- Ability to perform focused work with close attention to detail.
- Ability to operate office equipment, including computers, copiers, fax machines, and phones.
- Ability to interact with others, both in person and through phone, e-mail, and written correspondence.
- This position requires emotional stability in order to deal with a variety of stakeholders in a professional manner.
Visit Indy is an equal opportunity employer. Accordingly, not only do we adhere to all applicable federal, state, and local laws pertaining to equal employment opportunity, but it is our firm policy to provide equal employment and advancement opportunities for all individuals regardless of race, religion, color, sex, national origin, sexual orientation, gender identity, age, disability, or any other legally protected category or characteristic. Hiring and promotion practices are performed without regard to the same.
